Data Center Agreements
Legal and operational framework for housing GPU cloud infrastructure.
Partnership Tiers
Two-tier data center strategy combining owned facilities with strategic co-location partnerships.
Tier 1: Owned/Private DC (Jakarta)
Tier III+ classification
2N redundant power with UPS and diesel generators
DTC liquid + precision air cooling (N+1 to N+N)
Biometric access, RFID, 24/7 security, CCTV
Tier 2: Co-Location Partners (Regional)
Singapore: Equinix SG1/SG3 or Digital Realty
Japan: NTT Communications (Tokyo/Osaka)
Australia: NextDC (Sydney)
India: CtrlS or Adani (Mumbai)
Minimum requirements:
ISO 27001, Tier III+, 5MW power, N+1 cooling, 24/7 NOC
Service Level Agreements
Committed uptime and response guarantees with corresponding service credits.
| SLA Metric | Commitment | Credit / Remedy |
|---|---|---|
| Network Uptime | 99.95% per month | 10% credit per 0.1% below |
| Power Uptime | 99.99% per month | 15% credit per 0.01% below |
| Cooling Uptime | 99.95% per month | 10% credit per 0.1% below |
| Hardware Replacement | 4h critical, 24h standard | Pro-rated credit |
| Support Response | P1: 15min, P2: 1hr, P3: 4hr | SLA credit if breached |
Agreement Structure
Core legal agreements governing data center operations and service delivery.
Master Service Agreement (MSA)
Overarching contract defining the relationship, terms, and conditions between BTI and data center providers.
Service Level Agreement (SLA)
Detailed performance commitments, uptime guarantees, and corresponding credit mechanisms for service breaches.
Cross Connect Agreement
Terms for physical and logical network interconnections between BTI infrastructure and carrier/provider networks.
Space & Power Lease
Lease terms for rack space, power allocation, cooling capacity, and expansion rights within the facility.
Security Addendum
Physical and logical security requirements, access controls, CCTV policies, and incident response procedures.
Data Processing Agreement (DPA)
GDPR/PDPA-compliant data handling terms, processing restrictions, and data subject rights obligations.